At HSBC, how we do business is as important as what we do.

For us, sustainability means building our business for the long term by balancing social, environmental and economic considerations in the decisions we make. This enables us to help businesses thrive and contribute to the health and growth of communities. In the Middle East, our sustainability strategy is guided by our global strategy and is tied to regional and national priorities. We have three areas of focus:

  • Sustainable Finance – we anticipate and manage potential social or environmental risks that may arise through our lending and investment activities. We also support our customers in making the shift to a lower-carbon economy by financing activities such as renewables and efficient transport
  • Sustainable Operations – we have committed to cut our annual carbon emissions from 3.5 tonnes per employee in 2011 to 2.5 tonnes by 2020
  • Sustainable Communities – we work with leading charities to support community projects

You can read more about our global sustainability strategy, approach and initiatives on our global corporate website

Community investment

We focus our community investment activity mainly on education, environment and health – the fundamental building blocks for the development of communities.

Our approach is to partner with local non-profit organisations and charities that are making a difference, supporting government initiatives and promoting local culture, and we remain involved in the projects we support.

We also encourage our employees to give back to the communities in which they live and work. We have developed policies in collaboration with Human Resources further supporting our staff to get involved.

For more information on our local community programmes, achievements and awards, download our Community Investment Year in Review:


Many of the projects led, developed or supported by HSBC have received external recognition and awards. These include:

  • The Princess Haya Award for Special Education, in the category of ‘Outstanding Private Sector Support’, for our work in integrating children with special needs into the community (2015)
  • The Arab Organization for Social Responsibility Gold CSR Excellence Award, for outstanding social responsibility efforts in the community and our contribution to the promotion of social responsibility in the Arab World (2014)
  • The International Business Awards for CSR Programme of the Year in Middle East and North Africa (2012-2015)
  • Dubai Chamber of Commerce CSR Label for exceeding best sustainability practice standards (2012-2015)