Terms and conditions
Personal
Important documents
- Personal Banking General Terms & Conditions (59-page PDF 417KB)
- HSBC Credit Card Agreement Terms (29-page PDF 251KB)
- Personal Internet Banking and Mobile Banking Terms & Conditions (24-page PDF 232KB)
- Flexi Account Terms & Conditions (2-page PDF 116KB)
- Flexi Instalment Plan Terms & Conditions (3-page PDF 29KB)
- Black Card Terms and Conditions (6-page PDF 168KB)
- HSBC Cashback Credit Card Terms & Conditions (for customers on or after 25 April 2019) (7-page PDF 146KB)
- HSBC Cashback Credit Card Terms & Conditions (for customers before 25 April 2019) (7-page PDF 142KB)
- Air Miles Terms & Conditions (3-page PDF 1.4MB)
- Balance Transfer Terms & Conditions (2-page PDF 90KB)
- Cash Instalment Plan Terms & Conditions (5-page PDF 90KB)
- Home Loan Terms & Conditions (16-page PDF 228KB)
- Personal Loans Terms & Conditions (16-page PDF 175KB)
- Auto Loans Terms & Conditions (27-page PDF 227KB)
- General Terms & Conditions for Investment and Insurance Products (for customers who first took their investment and/or insurance products before 7 October 2017) (16-page PDF, 159KB)
- General Terms & Conditions for Investment and Insurance Products (for customers who first took their investment and/or insurance products on or after 7 October 2017) (31-page PDF 184KB)
- Overdrafts Terms & Conditions (4-page PDF 475KB)
- Mobile Wallet Terms & Conditions (8-page PDF 147KB)
Business
Compliance with sanctions
HSBC Bank Middle East Limited (the “Bank”) is required to act in accordance with the laws and regulations operating in various countries around the world relating to international sanctions. Under these sanctions requirements, the Bank is prohibited from engaging in certain transactions. These limitations include, but are not limited to, the acceptance of cheques presented for deposit that are drawn on sanctioned Financial Institutions and/or the acceptance of cheques presented for clearing by sanctioned Financial Institutions. The Bank may have to reject transactions or carry out other activities, such as the blocking or freezing of accounts or funds, as required under the applicable sanctions.
For further information on international sanctions please consult the following sites:
Terms of Use: The provision of financial services or products
The Site is intended for those who access it from within the United Arab Emirates (“UAE”). Because of this we cannot guarantee that the Site or the information thereon complies with the law or regulation of other countries, or is appropriate for use in other places. You are wholly responsible for the use of the Site by any person using your computer and you must ensure that any such person complies with these Terms.
HSBC Bank Middle East Limited UAE (“HSBC UAE”) does not offer financial services or products through its use and operation of the UAE portal, or gateway. Products or services on this Site do not constitute an offer or recommendation of any products or services provided by any of the HSBC Group members. The information provided on this Site is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would be contrary to law or regulation. This Site should not be considered as communicating any invitation or inducement to engage in banking or investment activity or any offer to buy or sell any securities or other instruments outside any jurisdiction except the UAE.
Not all the products and services that you may be able to view via this Site may be available in all geographical locations served by HSBC Group members. You should access only the Local Site(s) associated with your country of residence (“Your Local Site”). If you own products that are not detailed on Your Local Site, information about such products may be accessible on this or another HSBC website. Products and services detailed outside Your Local Site may not be available in your jurisdiction of residence and may not be appropriate for you. It is the responsibility of any persons accessing this Site and any information available through this Site to inform himself or herself of and to observe fully the applicable laws and regulations of any relevant jurisdiction. HSBC Group members may decline to provide you with products and services solely based on your country of residence.
Products detailed on this Site may not have been registered or authorized by any central bank, governmental or regulatory authority in your country of residence. Accordingly, you may not have the benefit of protection from the securities laws, banking laws and other relevant laws and regulations of your country of residence with respect to products or services referred to on or through this Site.
No representation is given that any securities, products, or services detailed in or accessible through this Site are suitable for you or any particular person. You acknowledge that your use of this Site and any requests for information you have made as a result of visiting this Site have not been solicited by HSBC UAE or any of its affiliates and that the provision of any information through this Site shall not constitute or be considered investment or financial advice.